Terms & Conditions
Last updated: 30/05/2026
These Terms & Conditions apply to the use of this website and to enquiries, bookings, downloads and services provided by Nebula Agency Limited.
By using this website, submitting an enquiry, booking a review or downloading a resource, you agree to these terms.
About Nebula
This website is operated by Nebula Agency Limited, a UK-based B2B marketing consultancy. Nebula provides sales-ready marketing support for technical SMEs, including website messaging, LinkedIn content, case studies, sales assets, value proposition work and related consultancy services.
Website use
You may use this website for lawful personal or business purposes.
You must not copy, misuse, damage, disrupt or attempt to gain unauthorised access to any part of the website, systems, forms, downloads or content.
Services and packages
The packages shown on this website are intended as guide packages.
Final scope, deliverables, timings and fees are agreed in writing before work begins. A package may be adjusted depending on the size of the business, available materials, project complexity and required outputs.
Nebula may decline work where the project is not a suitable fit, the scope is unclear, or the requested timescale is not practical.
Pricing and payment
Prices shown on this website are “from” prices unless stated otherwise.
A written proposal, invoice or confirmation email will set out the agreed fee, payment terms and payment schedule. For larger projects, Nebula may request a deposit before work begins. Work may be paused if payment is late.
Bookings and cancellations
If you book a review, consultation or project call, please provide reasonable notice if you need to reschedule.
For paid consultancy work, cancellation terms may vary depending on the agreed scope and stage of the project. Any project-specific cancellation terms will be confirmed in writing.
Digital downloads and free resources
Nebula may provide free or paid resources, including worksheets, templates and guides. These resources are provided for general business and marketing guidance only. They do not replace professional legal, financial, tax or business advice. You may use downloaded resources for your own business or internal team use. You must not resell, redistribute, copy, publish or present them as your own product without written permission from Nebula.
Intellectual property
All website content, templates, downloads, copy, frameworks, designs and materials created by Nebula remain the intellectual property of Nebula Agency Limited unless otherwise agreed in writing. Where client work is commissioned, usage rights will be confirmed in the relevant proposal, invoice or written agreement. You must not copy, reproduce or use website content, downloads or materials for commercial reuse without permission.
Client materials
Clients are responsible for providing accurate information, files, feedback, approvals and access needed for the project. Nebula is not responsible for delays caused by missing information, late feedback, third-party access issues or changes to the agreed scope.
Results and marketing outcomes
Nebula aims to improve clarity, credibility and sales readiness through marketing strategy, messaging and assets. However, Nebula does not guarantee specific commercial results, sales, leads, rankings, revenue or campaign outcomes, as these depend on many factors outside Nebula’s control.
Third-party tools and links
This website may link to third-party websites, tools or platforms. Nebula is not responsible for the content, policies, performance or availability of third-party services. Clients may also use third-party platforms such as Wix, Canva, LinkedIn, Google tools, CRM systems, email platforms or analytics tools. Their own terms and policies will apply.
Limitation of liability
Nebula provides this website and its content in good faith, but does not guarantee that all content will always be complete, current or error-free.
To the fullest extent permitted by law, Nebula is not liable for indirect loss, loss of profit, loss of business, loss of data or loss caused by reliance on general website content or free resources.
Nothing in these terms limits liability where it cannot legally be limited.
Privacy and cookies
Use of this website is also covered by the Privacy Policy and Cookie Policy.
These explain how personal data and cookies are handled when you use the website, submit forms, download resources or sign up for updates.
Changes to these terms
Nebula may update these Terms & Conditions from time to time. The latest version will be published on this page.